Frequently asked questions
Here we have collected the most common questions and answers.
Can't find what you're looking for? Don't hesitate to contact us. Via our contact page
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Delivery & Shipping
How long is the delivery time?
We collaborate with carefully selected suppliers both in Sweden and abroad.
Delivery time is normally 5–10 working days depending on product and stock status.
Personalized products, such as engraved dog tags, may take a few extra days to produce.
How much does shipping cost?
The shipping cost will be displayed at checkout before you complete your purchase.
We often offer free shipping over 499 SEK within Sweden.
Where are the products shipped from?
The majority of our products are shipped from our warehouse in Sweden or our European partners to keep delivery times short and environmental impact low.
Products & Materials
Are your products tested or safe for dogs?
Yes. All products are carefully selected and tested according to our quality requirements.
We only sell products that we would use for our own dogs.
What materials do you use?
We focus on durable, safe and comfortable materials that can withstand both play and everyday use.
For detailed information, there is a material description on each product page.
Delivery & Shipping
How long is the delivery time?
We collaborate with carefully selected suppliers both in Sweden and abroad.
Delivery time is normally 5–10 working days depending on product and stock status.
Personalized products, such as engraved dog tags, may take a few extra days to produce.
How much does shipping cost?
The shipping cost will be displayed at checkout before you complete your purchase.
We often offer free shipping over 499 SEK within Sweden.
Where are the products shipped from?
The majority of our products are shipped from our warehouse in Sweden or our European partners to keep delivery times short and environmental impact low.
Delivery & Shipping
How long is the delivery time?
We collaborate with carefully selected suppliers both in Sweden and abroad.
Delivery time is normally 5–10 working days depending on product and stock status.
Personalized products, such as engraved dog tags, may take a few extra days to produce.